Privacy Policy

At Thaiyal Nayagi Fabrics, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase products from us.

Thaiyal Nayagi Fabrics sells sarees, suit sets, kidswear, and other fashion products through our ecommerce website.

1. Information We Collect

When you visit or shop on our website, we may collect the following information:

Name
Mobile number
Email address
Billing and shipping address
Order details
Payment-related information
Website usage details such as pages visited, products viewed, and browsing activity

We collect this information only when required to process your order, improve your shopping experience, or communicate with you.

2. How We Use Your Information

We use your information for the following purposes:

To process and deliver your orders
To provide order updates and customer support
To manage returns, exchanges, and refunds
To send important service-related messages
To improve our website, products, and services
To share offers, promotions, and new collection updates, only when applicable

We do not sell or rent your personal information to third parties.

3. Payment Information

All online payments are processed through secure third-party payment gateways. Thaiyal Nayagi Fabrics does not store your complete card details, UPI PIN, bank details, or other sensitive payment information on our website.

4. Cookies and Tracking

Our website may use cookies to improve your browsing experience, remember your preferences, analyze website traffic, and show relevant product recommendations.

You can disable cookies through your browser settings. However, some website features may not work properly if cookies are disabled.

5. Sharing of Information

We may share necessary information with trusted third parties only for business purposes such as:

Shipping and delivery partners
Payment gateway providers
Website hosting and technical service providers
Marketing or analytics service providers
Legal or regulatory authorities, if required by law

We share only the information required to complete the specific service.

6. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no online platform can guarantee 100% security. Customers are advised to keep their login and payment details confidential.

India’s Digital Personal Data Protection framework focuses on transparency, consent, user rights, and reasonable protection of personal data, so this policy should be reviewed by a legal professional before publishing for full compliance.

7. Your Rights

You may contact us to:

Access the personal information we hold about you
Correct or update your details
Request deletion of your personal information, where legally applicable
Opt out of promotional communication

To make a request, please contact us using the details mentioned below.

8. Marketing Communication

With your permission, we may send you updates about new saree collections, suit sets, kidswear, offers, discounts, and festive launches.

You can opt out of marketing messages at any time by contacting us or using the unsubscribe option where available.

9. Children’s Privacy

Our website is intended for general shopping purposes. We do not knowingly collect personal information from children without appropriate consent. If such information is found, we will take steps to delete it.

10. Third-Party Links

Our website may contain links to third-party websites or services. Thaiyal Nayagi Fabrics is not responsible for the privacy practices, content, or policies of those external websites.